GB Group Plc
GBG is a global specialist in identity data intelligence. We help financial service organisations make decisions about the customers they serve and the people they employ. GBG recently commissioned Forrester to conduct a study of 315 financial services firms across the globe in Australia, China, Singapore, the UK, and the US, to examine customer experience maturity. The results of this survey will be exclusively launched at this event. We will discuss how the UK compares with the rest of the world as well as the challenges and opportunities faced by fintechs/challengers and incumbent financial service firms across digital technology, customer strategy, and organisational structure.
Contact info: 01244 657005