Karan MartinChief Operating Officer UK Protection & Strategy Director Group Protection
Legal and General
Karan is part of the Leadership team for Legal & General Insurance and leads Customer Service for UK Protection, with a team of 900 colleagues located across four Legal & General locations, supporting 6 million retail and corporate customers and partners. She has also recently added strategy development for the Group Protection division to her remit. She joined Legal & General in 2011 from Telefonica O2 UK where she was General Manager for Business Customer Service, having previously led customer service for 14 million Pay and Go Customers. Karan chairs the Insurance Making Customers Lives Better Executive Committee and is Hove Location Director. She is passionate about improving service for customers and creating great places to work.