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2018 Speakers

 If you would like to be considered as a speaker, please contact Georgia Moore at exchangeinfo@iqpc.com or 44 (0)20 7368 9484.

Speakers


Darrell  Sansom
Darrell Sansom
Chief Customer and Innovation Officer
AXA UK and Ireland
Carl Hynes
Carl Hynes
Head of Omni-channel Strategy and Transformation
Barclays
Blair  Turnbull
Blair Turnbull
Managing Director, Digital
Aviva
Sarah Wootten
Sarah Wootten
Head of Customer Experience and Risk Reports
Lloyds Banking Group (Insurance and Wealth)
Karan Martin
Karan Martin
Chief Operating Officer UK Protection & Strategy Director Group Protection
Legal and General
Omar Rifaat
Omar Rifaat
Director, Innovation Engagement
Visa
Gerard Grant
Gerard Grant
Vice President, Technology, Innovation & Support Services
Pramerica
Debbie  Crosbie
Debbie Crosbie
Group Chief Operating Officer and Executive Director
CYBG
Tony Crane
Tony Crane
Director, Customer Experience
Bank of Ireland
Will Cronin
Will Cronin
Director, Customer Experience
Allied Irish Bank
Oke  Eleazu
Oke Eleazu
Chief Operating Officer
Bought by Many
Jan Philippaerts
Jan Philippaerts
Operations Director
My Urban Jungle
Mike Bowman
Mike Bowman
Former Managing Director
Green Flag
Jeremy Cook
Jeremy Cook
Chief Economist and Head of Currency Strategy
WorldFirst
Mick Hegarty
Mick Hegarty
Managing Director, Customer Insight and Innovation
GBG
Guy Kirkwood
Guy Kirkwood
Chief Evangelist
UiPath
Reuben White
Reuben White
North EMEA Sales Director
LivePerson
John Horman
John Horman
Chief Field Technologist (Big Data)
Micro Focus
Sandra  Schroeter
Sandra Schroeter
Product Marketing Manager
Optimizely
Ben Murphy
Ben Murphy
Head of Digital
Atos at NS&I
Claudius  Henrichs
Claudius Henrichs
Best Practice Centre Lead
Lithium

Chairperson


Manuela Pifani
Founder and Managing Director
CXellence