2018 Speakers

 If you would like to be considered as a speaker, please contact Georgia Moore at exchangeinfo@iqpc.com or 44 (0)20 7368 9484.


Darrell  Sansom
Darrell Sansom
Chief Customer and Innovation Officer
AXA UK and Ireland
Raheel Ahmed
Raheel Ahmed
Managing Director, Omni-channel and Customer Experience
Barclays
Blair  Turnbull
Blair Turnbull
Managing Director, Digital
Aviva
Neil McLellan
Neil McLellan
Customer and Product Director
Lloyds Banking Group (Insurance and Wealth)
Michael Buffham-Wade
Michael Buffham-Wade
Head of Client Experience
HSBC (Commercial)
Karan Martin
Karan Martin
Customer Service Director (COO)
Legal and General
Omar Rifaat
Omar Rifaat
Director, Innovation Engagement
Visa
Gerard Grant
Gerard Grant
Vice President, Technology, Innovation & Support Services
Pramerica
Debbie  Crosbie
Debbie Crosbie
Group Chief Operating Officer and Executive Director
CYBG
Dana Cuffe
Dana Cuffe
Chief Operating Officer
Aldermore Bank
Tony Crane
Tony Crane
Director, Customer Experience
Bank of Ireland
Will Cronin
Will Cronin
Director, Customer Experience
Allied Irish Bank
Michael Sherwood
Michael Sherwood
Head of Customer Engagement
Atom Bank
Pauline  Van Brakel
Pauline Van Brakel
Chief Customer Officer
Yolt
Oke  Eleazu
Oke Eleazu
Chief Operating Officer
Bought by Many
Jan Philippaerts
Jan Philippaerts
Operations Director
My Urban Jungle
Mike Bowman
Mike Bowman
Former Managing Director
Green Flag