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Past Attendees

This is a scrambled list of the senior executives who attended the 2017 Customer Experience Exchange for Financial Services. Email exchangeinfo@iqpc.com for a copy of the full delegate list

ABN AMRO Director of Client Implementation
ABN AMRO Head of Customer Service Support & Transition
Aegon Executive Director - New Digital Payments Strategy
Aegon First Vice President
Aldermore Bank Director, Brand of Customer Experience
Bank of America Head of Customer Office
Bank of Ireland Director of Marketing
Barclays Head of Customer Insight & Experience
Barclays Head of Customer Experience
BNY Mellon Head of Customer Information
Deutsche Bank Head of Customer Services
Domestic & General Executive Vice President
Fidelity Worldwide Investments Director Customer Experience (Retail)
Financial Ombudsman Head of Channels
First Rate Exchange Services CMO
Forrester Global Head of Independent Financial Distribution
Friends Life Group Brand Director
HSBC Director, Digital Customer Engagement
HSBC Director of Operations
Islamic Bank of Britain Director of Financial Services
JLT Group Director of Client Services
Leeds Building Society CMO
Legal and General Group e-Commerce Director
Lloyds Banking Group FVP, Head of Internet & Mobile Marketing
Lloyds Banking Group FVP, Head of Internet & Banking
Lloyds Banking Group First Vice President - Business Strategy
Metlife Board Director, Retail
Metro Bank Head - Customer Centricity
RBS Head of Customer Experience
RBS Head of Customer Excellence
Royal London Group Customer Experience Director
Royal London Group Director of Fund Operations and Governance
Santander Consumer Finance Director of Client Services
Shawbrook Bank CEO
SJP Board Member, Head of Strategy & Innovation
Standard Life CCO
Standard Life Head of Customer Analytics
Towergate Financial Group Head of Brand & Digital Marketing